Free resources
Resources
Practical tools to help you handle a motor claim with confidence. Everything here is educational and free to use.
What you’ll find
- Checklists — step-by-step lists for accident scenes, claim intimation and document gathering.
- Templates — starting points for dispute letters and complaints (e.g. Insurance Ombudsman).
- Guides — longer companions to our key articles.
- Downloads — consolidated reference material.
We add to this Resource Centre over time. If there is a tool you need, tell us via the contact page.
Educational information only — not legal or financial advice.
Checklists
Use these checklists at the moments that matter most in a claim. Save or print them. At the…
Open resource →Downloads
Consolidated reference material that pairs with our checklists and templates. We add printable versions over time; for now,…
Open resource →Guides
Longer companions to our most important articles. These bring related guidance together so you can work through a…
Open resource →Templates
Starting points you can adapt to your own facts. Replace the bracketed parts and keep copies of everything…
Open resource →Knowledge is your best protection in a claim.
Browse our step-by-step guides and understand your rights before you act.